About this course

This course can be taken standalone or as the 1st step in the Botpress Way learning path.

  • Topics covered

    This course provides an overview of conversation design best-practices, as well as related Botpress features. Topics include using "happy paths" to direct conversations and adapting your bot to react to unexpected user queries.

  • Who this course is for

    You want to enable your chatbot to respond to a larger variety of conversation use cases without sacrificing the key interactions that should be consistent across every conversation. You’ll use the knowledge gained in this course to establish more efficient logic flows for your chatbot, preparing it to maintain efficacy regardless of the user query.

  • Difficulty level

    This course presumes an existing intermediate understanding of the Botpress studio. If you're new to our software, we recommend you take our course "Introduction to the Botpress Studio" before proceeding with this one.

Course curriculum

    1. How to make the most of this course

    2. Overview of the Botpress Way

    1. Chatbot structure

    2. User and chatbot personas

    3. Chatbot structure & personas

    4. Designing your bot

    5. Building with Botpress - Part 1

    6. Building with Botpress - Part 2

    1. End of course quiz

    2. BONUS: Additional learning resources

    3. Course conclusion

Conversation Design

  • 11 lessons
  • 45 minutes
  • Intermediate

Conversation Design with Botpress

Build better bots with expert-created lessons, videos, and tutorials.

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